Complaints against personal investment firms jumped 46 per cent to 20,398 between H2 last year and the first six months of this year, the Financial Services Authority (FSA) has confirmed.
The authority revealed that complaints in this category rose from 13,994.
Compared with H1 2009, however, complaints fell almost ten per cent from 22,552, while against figures for H1 2006, complaints have fallen more than 56 per cent.
"Good complaints handling standards should be the rule not the exception and complaints handling forms a key part of our intensive and intrusive approach to supervise how firms deal with their customers," commented Sheila Nicoll, the FSA's director of conduct policy.
Meanwhile, John Lawson, the head of pensions policy at Standard Life, claimed recently that economic necessity has forced pensions investors to approach retirement in a different way.
Mr Lawson observed many Britons start to reduce the hours they work before retirement - often because of a career change or redundancy .
Complaints against personal investment firms have risen, reveals FSA
Complaints against personal investment firms have risen, reveals FSA
Thu, 30 Sep 2010
Recommended links
Investments and online shares portalInvestments enquiry form
Personal Investment Firms
Introduction to the Stock Market
Investment trusts
UK pensions guides
Life insurance
Health insurance
Ethical investment is about making a positive choice
New guide to emerging market investments
Investors told to expect no change in interest rates
Investment opportunity with new growth deposit bond
| Stocks & Shares news |
|---|
| Investors happy to make own decisions but lack SIPP knowledge, survey finds - Tue, 05 Apr 2011 |
| Investors put off switching Isas by low rates and fear of mistakes - Thu, 31 Mar 2011 |
| Investors shunning banks when taking out an Isa - Tue, 22 Mar 2011 |
| More News |
